Terms of Use

Acceptance of Terms

By downloading or using Vellore, you agree to these terms. If you do not agree, do not use the app.

License

Vellore grants you a limited, non-exclusive, non-transferable license to use the app on Apple devices that you own or control, subject to the Apple Media Services Terms and Conditions.

In-App Purchases

Vellore offers the following purchases, all processed through Apple's App Store:

• Vellore Pro is a one-time, non-consumable lifetime upgrade that unlocks additional features. It can be restored on any device signed in with the same Apple Account.
• The Vellore Pro AI subscription is an auto-renewing subscription, offered monthly or yearly, that includes a monthly allotment of AI tokens. It renews automatically unless cancelled at least 24 hours before the end of the current period, and payment is charged to your Apple Account at confirmation of purchase.
• AI token packs are one-time, consumable purchases that add AI tokens to your balance. Consumable purchases are not restorable.

You can manage or cancel a subscription at any time in your App Store account settings; cancellation takes effect at the end of the current billing period. All purchases are subject to Apple's refund policies, and current prices are shown in the app at the time of purchase.

Free Trial

Vellore may offer free trials, such as a limited number of complimentary AI actions or an introductory free period on the AI subscription. When a trial ends, continued use of the relevant paid features requires a purchase or an active subscription.

AI Features

Vellore's AI features generate suggestions and insights using third-party AI models (Google's Gemini, via Firebase). AI output is provided for personal reference and convenience only. It may be inaccurate, incomplete, or out of date, and must not be relied upon for appraisal, insurance, financial, or other important decisions. You are responsible for reviewing any AI-suggested information, such as watch specifications, before relying on it. Using the AI features requires sending certain data to Google, as described in our Privacy Policy.

iCloud Sync

Vellore uses Apple's iCloud to sync your data across devices. Use of iCloud is subject to Apple's terms and requires an active iCloud account with sufficient storage. We are not responsible for data loss due to iCloud service disruptions or account issues.

User Content

You retain ownership of all data you enter into Vellore, including watch information, photos, and logs. We do not claim any rights to your content. Your collection stays on your device and in your iCloud; it is never uploaded to us. The one exception is anything you choose to post in the Vellore Club, which is covered below.

The Vellore Club

The Vellore Club is an optional community inside the app where you can suggest features, vote on what others have suggested, report problems, and comment. Joining is not required to use Vellore.

You join with Sign in with Apple and choose a display name. We never receive your real name or your email address. Your display name, your posts, and your comments are visible to other members; nothing else about you is. Your watch collection is not part of the Club and is not visible to anyone.

You must be at least 13 years old to join the Club.

Photos in the Club

In Wrist Check you can post one photo of a watch from your own collection, with a short caption. You may only post photos you took yourself and that show a watch. Keep other people out of the picture unless they have said yes. Do not show serial numbers, receipts, warranty papers, addresses, or anything else private. Do not use a photo to sell, advertise, or point to a sale. Photos that are explicit, violent, or otherwise break these terms are not allowed.

The first photo you post is checked before anyone else can see it. A photo that is removed does not count, so the check goes on until one of your photos has been approved. Until then you can have only one photo waiting to be checked at a time. After that, the photos you post appear straight away, and the automatic checks described under How We Moderate Photos still apply when they can run. We remove the location and other hidden data (metadata) from every photo you post.

Zero Tolerance for Objectionable Content and Abusive Behaviour

Vellore has a zero-tolerance policy for objectionable content and abusive members. The following are prohibited in the Club and will result in content being removed and the account being suspended or permanently removed:

• content that is offensive, hateful, harassing, threatening, defamatory, obscene, sexual, or otherwise objectionable;
• harassing, bullying, or abusing another member in any form;
• content that infringes anyone's intellectual property rights;
• impersonating any person or entity, or misrepresenting your connection to one;
• spam, solicitation, or unsolicited commercial content;
• content that breaks any applicable law;
• photos that are explicit or violent, or that show a person who has not agreed to be shown;
• photos or captions that sell, advertise, or promote a sale or a replica;
• photos that show other people's private information.

We may remove any content and suspend or terminate any account, at our discretion and without notice, for conduct we believe breaks these terms or harms the community.

Reporting and Blocking

If you see something that breaks these terms, report it from inside the app: open the menu on the request or comment and choose to report it, then pick the reason. Every report is reviewed, and we act on it, which may mean removing the content and suspending or removing the account responsible.

You can also block any member from the same menu. Blocking hides their content from you immediately, and you can see and undo your blocks in your Club account screen. You can reach us at info@vellorewatch.com about anything a report does not cover.

How We Moderate Photos

We moderate photos in three ways:

1. Automatic screening. Where it is in use, a photo is sent to an automated image classifier, which looks for explicit or violent content and for text in the picture that looks like a sale or contact details. The classifier is run for us by Amazon Web Services in the EU. We also screen the caption and the watch details you type with the same automatic text checks the rest of the Club uses. The image classifier does not always run, for example when the service is unavailable. If it cannot check your first photo, that photo is held back. A later photo it could not check is published without that check, and the checks on the caption and watch details still apply.
2. Holds. Your first photo is held back until it has been approved. After that, a photo you post is published straight away unless the automatic screening holds or removes it, and any photo that is reported can be held back. A held photo is not shown to other members until we have published or removed it, and we do not set a time limit for that.
3. Reports. Any member can report a photo or a comment under it from the menu. Enough reports hide a photo from other members while we look at it again.

The automatic screening can hold a photo back, and it can remove a photo on its own only when it rates it as explicit with very high confidence. In every other case a held photo is published or removed by us, not by the classifier. We use automatic tools to help find problems, never to decide that a member is suspended or removed.

If We Remove or Restrict Something

When we remove a photo or a comment, hold it for review, or pause your ability to post photos, you are told in the app. The notice says what was done, which rule it relates to, whether it was decided automatically or by a person, and how to disagree. It also appears on your own list of photos.

If you think we got it wrong, write to us at info@vellorewatch.com with the photo and what you want us to look at again. We will look at it again, and write back with the result and the reason.

We keep a private copy of a photo that was removed, by us or by the automatic screening, for up to 30 days from the day it was removed, so we can look at it again if you disagree and so we can pass it on to the authorities if the law requires. After that it is deleted. We do not keep the image itself in our records afterwards, only what we decided and when. This holds even if you delete the photo or your account in the meantime. It is never shown to anyone else.

Reporting Illegal Content, and People Pictured in a Photo

You can report a photo from inside the app (menu on the photo, then Report). You can also write to us at info@vellorewatch.com.

If you are not a member and you are in a photo. You do not need an account. Write to the address above and tell us which photo (the display name of the member who posted it, roughly when, and the watch shown), and say that you are the person in it. We will look at it and take the photo down if you did not agree to be shown. We may ask you to help us confirm it is you.

If you think a photo or comment is illegal. Write to the same address and include: why you think it is illegal; where it is (the member's display name, roughly when it was posted, and the watch shown, since photos have no web address); your name and email address; and a statement that you are acting in good faith and that what you wrote is accurate and complete. You do not need to give your name and email if you are reporting child sexual abuse material. We confirm that we received your message and tell you what we decided.

If we become aware of a threat to someone's life or safety, we tell the authorities.

Your Content in the Club

You keep ownership of what you post. By posting in the Club you give us a non-exclusive, worldwide, royalty-free licence to display and distribute that content within Vellore. We do not sell it to anyone. Deleting your Club account removes your display name and your account. Your photos are deleted with it, together with the comments under them, and your likes are removed. If a photo of yours was held by the automatic screening, had reports that nobody had decided yet, or had been removed by us or by the automatic screening, we keep a private copy for up to 30 days from the day it was removed or you deleted it, and it is never shown to anyone. A photo held only because it was your first photo, or because it could not be scanned, is not kept. Other posts and comments of yours may remain in an anonymised form so that discussions other members took part in stay readable.

Usage Statistics

Vellore collects a small set of statistics about how much you use the app, so that we can see what is worth building and improving. This happens whether or not you join the Club; if you do join, the statistics are filed against your Club account, including those collected before you joined. It is a set of counts. It never includes your watches, your photos, your notes, anything you typed into an AI feature, or anything you searched for, and it is never sold, shared, or used for advertising.

You can switch this off at any time in Settings, under About, and switching it off also deletes the statistics already collected. Deleting your Club account deletes them too. Exactly what is collected is listed in the app next to that switch, and in our Privacy Policy.

Suspension and Account Removal

We may suspend or permanently remove your Club account for breaking these terms. You can delete your Club account yourself at any time from the Club account screen in the app. Deleting your Club account does not affect the app itself, your purchases, or your collection, all of which stay on your device.

A moderator can also pause your ability to post photos, for 7 days, for 30 days, or until they lift it, without suspending your account. You can still browse, like, and comment, and you are told why.

Prohibited Uses

You agree not to use the App:

• for any unlawful purpose;
• to attempt to interfere with or disrupt the App or its infrastructure;
• to introduce malicious code, viruses, or harmful data;
• to infringe on the rights of others, including intellectual property rights;
• to harass, abuse, defame, or otherwise harm others.

We reserve the right to restrict or terminate your access to the App if you violate these rules.

Intellectual Property

All intellectual property rights in and to the App (including source code, design, graphics, and content) remain the property of the Developer. You are granted a limited, non-exclusive, non-transferable license to use the App as provided under these Terms.

Disclaimer

Vellore is provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the app will be error-free or uninterrupted. Watch values, service intervals, and other information displayed in the app are for personal reference only and should not be relied upon for insurance, appraisal, or financial decisions.

Limitation of Liability

To the maximum extent permitted by law, the developer of Vellore shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the app, including but not limited to data loss.

Termination

We reserve the right to discontinue the app at any time. Your purchased Pro features will remain functional on installed versions.

Changes to These Terms

We may update these terms from time to time. Continued use of the app after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of Portugal.

Contact

If you have questions about these terms, contact us at info@vellorewatch.com

This is also our point of contact for the authorities and for members, for the purposes of the EU Digital Services Act. We read and answer in English.